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Contact Us

Our experts are here to help. Get in touch to learn about our comprehensive workforce screening services. Complete the form below or call 215-396-5500, Option 6 to reach a Vault Sales Executive.

For Clients and Vendors

Recovery Monitoring
Clients and Participants
Recovery Monitoring Participant Inquiries

rms@vaulthealth.com

215-396-5500 "Option 1"


Recovery Monitoring Client Inquiries

rms@vaulthealth.com

215-396-5500 "Option 1"

Workforce Screening
Clients
Workforce Drug and Alcohol, Occupational Health, and Clinical Testing Services

acctmgr@vaulthealth.com

215-396-5500 “Option 4”


Commercial Driver Medical Examinations and Return to Work Case Management

ohphysicalreview@vaulthealth.com

215-396-5500 “Option 3”


Sales Inquiries

sales@vaulthealth.com

215-396-5500 “Option 6”


Background Screen Inquiries

Backgrounds@vaulthealth.com

215-396-5500 “Option 2”

Finance and Procurement Departments

For inquiries regarding billing or invoices, please contact:

Accounts Receivable Department
AR@vaulthealth.com
Accounts Payable Department
APclerks@vaulthealth.com
Procurement Department
Provider@vaulthealth.com
Submitting Documents to Vault
To submit documents related to services performed for a donor:

Commercial Driver Medical Exams

Fax: 215-396-5424 clinicaldocuments@vaulthealth.com

Commercial Driver Medical Exam (Corrections Only)

Fax: 215-396-5418 clinicaldocuments@vaulthealth.com

Clinical Results and Corrections

Fax: 215-396-5616 clinicaldocuments@vaulthealth.com

Chain of Custody and Breath Alcohol Forms

Fax: 215-396-5610 documents@vaulthealth.com

For Candidates

Obtain or Dispute Your Information
Disputing Items from a Report

To obtain a copy of your drug test result or request a split to be tested please email mro@vaulthealth.com.

To obtain a copy of your background report, file a dispute, or file a dispute due to human trafficking please email backgrounds@vaulthealth.com.

For any question regarding our data privacy practices or to exercise any applicable data privacy right please email dataprivacy@vaulthealth.com.

If you are unable to contact us by email for any of these requests, please call us at 800.732.3784.

Get More Than a Demo

See how Vault can help you address your workforce screening needs. We’ll evaluate your current processes and create a pilot program geared toward reducing risk, providing better support, and saving time and money.